Privacy Policy

JNJ Care Staffing is a UK-based temporary staffing agency supplying care assistants and care support workers to care homes and registered residential care providers in England.

The business supports client organisations with short-term staffing requirements arising from staff absence, shift cover and changes in workforce demand. This website provides information about our staffing services and allows organisations to contact us regarding their requirements.

When you contact JNJ Care Staffing, we may receive information that you provide as part of your enquiry or business communication. Depending on the reason for contacting us, this may include:

• Your name and job title
• Your organisation’s name
• Your email address and telephone number
• Requested staffing dates and shift times
• Required worker roles and numbers
• Information included in your enquiry

We only ask for information that is relevant to the enquiry or service being discussed.

Information provided to us is used to deal with enquiries and to operate our temporary staffing services. This can include reviewing a staffing requirement, discussing available arrangements, communicating with a client organisation and keeping appropriate business records.

• Responding to staffing enquiries
• Reviewing temporary staffing requirements
• Discussing shift cover arrangements
• Coordinating requested staffing services
• Providing service-related updates
• Maintaining business correspondence
• Managing and improving the website

If you contact us about temporary staffing, we may use the details supplied to understand the nature of your requirement. This may include the requested staffing period, number of workers, care role, working hours and shift arrangements.

Information supplied for a staffing enquiry will be used in connection with that enquiry and any related service discussions. If additional information is needed, we may contact you using the details you have provided.

A staffing enquiry does not automatically create an agreement for the provision of workers. Any service arrangement will depend on the requirements discussed and the terms agreed between the relevant parties.

We may contact you by telephone or email where this is necessary to respond to an enquiry, clarify requirements, discuss staffing arrangements or provide an update concerning a service you have requested.

Where an enquiry is received with complete information, we normally aim to begin reviewing it within 1 working day. The actual timing of any staffing arrangement will depend on the requirements supplied and the arrangements available at the relevant time.

JNJ Care Staffing does not sell information provided through this website.

Where necessary to operate the website or provide requested business services, information may be handled by service providers supporting functions such as website operation, communications, administration and technical services.

Information may also be provided where there is a legal requirement to do so or where it is necessary to meet an applicable legal or regulatory obligation.

Information is not shared with unrelated organisations for their own independent marketing purposes.

We keep information only for as long as it is reasonably required for the purpose for which it was provided, for managing an ongoing business relationship, or for appropriate business and legal record-keeping.

We take reasonable steps to protect information held in connection with our website and business operations. Access to business information is restricted according to operational requirements.

We also take reasonable care when handling information received through email, telephone and website enquiries. Information sent over the internet may pass through networks outside our direct control.

You can contact us if you would like to ask about information we hold in relation to your enquiry or business correspondence. Depending on the circumstances, you may also have rights to request access, correction or deletion of information.

• Ask about information we hold
• Request correction of inaccurate information
• Ask how information is being used
• Ask about applicable retention periods
• Request deletion where applicable

Requests are normally acknowledged within 3 working days. Formal requests made under applicable data protection requirements will be handled within the relevant statutory timeframe.

The website may use cookies and similar technologies to support website operation, security, performance and basic usage understanding.

Where a particular cookie requires a visitor’s choice or consent, the relevant option will be provided where appropriate. Browser settings can also be used to manage cookies.

Disabling certain cookies may affect how some website functions operate.

We may make changes to this Privacy Policy when our website, services, business processes or applicable requirements change.

The current version will be displayed on this page. Any revised version will take effect immediately when it is published, unless the revised document states otherwise.

Where appropriate, material changes will be reflected clearly in the wording of the policy so that visitors can review the current arrangements.

For questions about this Privacy Policy or the handling of information connected with JNJ Care Staffing, please contact: